PARTS WAREHOUSE WARRANTY
Parts Warehouse is dedicated to manufacturing and supplying quality parts combined with excellent support and service. If you feel that our product did not perform at a satisfactory level for its intended use, we invite you to call our technical or customer service representatives for assistance. Defective product may be returned along with a copy of the original dealer invoice or packing list within 2 years (6 months for HP tubing) of the invoice date, and we will promptly repair or replace the product at our option.
This warranty excludes normal expected service items such as but not limited to: filters, o-rings, vacuum hoses, gaskets, scaler tips, water valve/regulator components, syringe o-rings/tips, HVE, SE, or other vacuum valve user serviceable o-rings or seals. Items that require regular maintenance may not be covered if basic consumer servicing is lacking. All returned parts must have been properly installed and used as intended.
Bulbs are warranted to be free from manufacturing defects only at time of ishipment; useful life of bulbs is not warranted. Returns of used vacuum equipment/valves cannot be accepted.
( Subject to limitations listed in return policy)
PARTS WAREHOUSE RETURN POLICY
Parts Warehouse may not warrant, at our discretion, returns/exchanges due to the following:
a) Products considered to be of a consumable nature
b) Changes in color caused by natural or artificial light
c) Products which are not properly installed, used, or cleaned and maintained
d) Defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence, alteration, accident, freight damage, tampering
e) Non-stocked items or special orders
f) Connection to an improper voltage supply
g) Shipping damage must be immediately brought to the attention of the carrier. Retain all original packaging and contact UPS at 1-800-PICK-UPS or have your USPS postal clerk verify damage. Claims for shipping damage must be filed with the carrier.
h) Products that have received damage due to inadequate return packaging.
Parts Warehouse shall not be liable for:
a) Costs and expenses of routine maintenance and cleaning
b) Failure to seek and obtain repair or replacement in a timely manner
c) Charges by anyone for adjustments, repairs, replacement parts, installation, or other work performed upon or in connection with such products which are not expressly authorized in writing in advance by Parts Warehouse.
d) Representations and warranties made by any person or entity other than Parts Warehouse.
PARTS WAREHOUSE’S ONLY OBLIGATION UNDER OUR WARRANTY IS THE REPAIR OR REPLACEMENT OF DEFECTIVE PARTS. PARTS WAREHOUSE SHALL NOT BE LIABLE FOR AND HEREBY DISCLAIMS ANY DIRECT, SPECIAL INDIRECT, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR DELAYS INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR INCOME, LOSS OF USE, DOWNTIME, COVER, AND EMPLOYEE OR INDEPENDENT CONTRACTOR WAGES, PAYMENTS, AND BENEFITS.